Quality Charter
In order to provide you with the best service, translation work is done by professional translators exclusively into their mother tongue.
Services provided by traduction.com allow you to obtain a high-quality and reliable translation, quickly.
Strict working methods make daily tasks easier. Our offers, order confirmations and invoices are issued according to precise directives. All the steps in the work are logged into a production process, which allow us to reconstitute all of the steps involved with an order, from the offer up to billing, even 6 months later.
We constantly strive for quality in linguistic and stylistic coherency with our translations, and the compilation and follow-up of a glossary are included in our services when orders are regular and the translation involves several languages. Once the customer has received the translation, we always ask for some brief feedback.
All documents that come in and leave our offices must undergo virus scans, using the latest version of anti-virus software available, which is constantly kept up to date via Internet. All verifications are justified in writing. We make safety back ups of all of our documents on a regular basis.
Confidentiality : Compliance with professional secrecy is an absolute obligation for all those that intervene in our projects, whether internally or externally : subcontractors and any other individual or entity associated with the said projects. Information in the translated documents remains strictly confidential and cannot under any circumstanced be divulged to third parties.
Phone: +33 491 370 466 – Fax: +33 488 562 409 – 37 rue du docteur Escat – 13006 Marseille
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